Google Apps - a note for customer

Customer complaint cannot access to google apps by using their domain like http://mail.pmbk.gov.my

this problem should be from dns settings


double check the dns entry..

1) mail.pmbk.gov.my should have CNAME records to ghs.google.com

2) The MX records for that domain should go like this :-

pmbk.gov.my. IN MX 1 ASPMX.L.GOOGLE.COM.
pmbk.gov.my. IN MX 5 ALT1.ASPMX.L.GOOGLE.COM.
pmbk.gov.my. IN MX 5 ALT2.ASPMX.L.GOOGLE.COM.
pmbk.gov.my. IN MX 10 ASPMX2.GOOGLEMAIL.COM.
pmbk.gov.my. IN MX 10 ASPMX3.GOOGLEMAIL.COM.


reload bind and you're done